1. Introduction And Data Controller
Sitestitch Kit Solutions Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and protect your personal information when you visit our Website and purchase our website template packages.
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable United States privacy laws, Sitestitch Kit Solutions Inc. acts as the Data Controller of your personal data.
2. Age Restriction
The Website and the purchase of our products are strictly limited to individuals who are eighteen (18) years of age or older. We do not knowingly collect, process, or solicit personal data from anyone under the age of 18. If we become aware that we have collected personal data from an individual under 18, we will promptly delete that information from our records. By using this Website, you represent that you meet this age requirement.
3. Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: First name and last name.
- Contact Data: Billing address, email address, and telephone number.
- Transaction Data: Details regarding the template packages you have purchased from us and basic billing records.
4. Payment Processing
All payment transactions are processed directly through Stripe. We do not collect, store, or process your full credit card numbers or sensitive financial details on our servers. When you initiate a purchase, your payment data is transmitted directly to Stripe. The processing of your financial information is governed exclusively by Stripe’s privacy policy and terms of service.
5. How We Use Your Data
We will only use your personal data when the law allows us to do so. We process your personal data in the following circumstances:
- To process and deliver your order, including managing payments and fulfilling your template package purchases.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and the Website.
- To comply with a legal or regulatory obligation.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In compliance with Canadian, European, and United States tax and corporate laws, we retain basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for a strict period of seven (7) years after a transaction is completed or after they cease being customers. Following the expiration of this period, your personal data will be permanently deleted or irreversibly anonymised.
7. Data Disclosure And Transfer
As a company based in Canada serving customers in Europe and the United States, your data may be processed outside of your country of residence. We ensure your personal data is protected by requiring all our service providers (including Stripe) to respect the confidentiality of your personal data and to treat it in accordance with applicable privacy laws. We do not sell your personal data to any external parties under any circumstances.
8. Data Protection Measures
We have implemented appropriate organisational and technical measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is strictly limited to those employees, agents, and contractors who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality. Please note that no method of transmission over the internet or method of electronic storage is completely impenetrable, and we cannot promise absolute invulnerability of data.
9. Your Legal Rights
Depending on your jurisdiction (including the EU and specific US states), you possess the following rights regarding your personal data:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data (subject to our legal retention requirements).
- Object to the processing of your personal data.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or a third party.
To exercise any of these rights, please contact us using the official details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please direct your correspondence to:
Sitestitch Kit Solutions Inc.
Registration Number: 784563219RC0001
Address: 1200 Burrard Street, Suite 2100, Vancouver, BC V6Z 2C7, Canada
Telephone: +1 (604) 555-7823
Email: template@sitestitchkit.com